SEAMLESS FAQ

SEAMLESS is a 100% digital platform that makes prescription safety eyewear accessible to everyone, everywhere. All you need is a device with a camera (computer, tablet or mobile phone) and an internet connection.

The service simplifies how companies purchase protective eyewear with corrective lenses. It uses advanced technology to accurately measure your pupillary distance and offers single vision or progressive lenses. A team of Bollé Safety opticians is available remotely to answer your questions.

Learn more about our prescription solutions

1. Log in to the SEAMLESS platform with your SEAMLESS card.
2. Measure your pupillary distance and try on frames virtually.
3. Customise your prescription safety eyewear.
4. Upload your prescription and confirm your order.

The program is designed for companies of all sizes whose employees need protective eyewear with corrective lenses. Employees receive a SEAMLESS card from their company and use it to order their own prescription safety eyewear online.

Contact our team to find out how the SEAMLESS Program can be rolled out in your company and which range applies in your country.

Contact us

SEAMLESS cards are issued by companies to their employees. If you need prescription safety eyewear for your job, and especially if you already wear Bollé Safety glasses at work, check with your company to see if it uses the SEAMLESS Program.

There are two formats:

• Physical cards, available in batches of 5.
• Digital cards, which can be issued individually.

Whatever the format, each SEAMLESS card gives access to ordering prescription safety eyewear.

Before you start, make sure you have a valid prescription ready to upload, ideally with at least 6 months left before it expires. You can scan or photograph a printed prescription, or save a digital copy to your device.

Then go to the SEAMLESS page, enter your Serial Number and Key ID, and configure your prescription safety eyewear.

To check the expiry date, enter the Batch ID of your card on the card expiry page. If you don't have your Batch ID, try logging in to the SEAMLESS form: if the login works, your codes are still valid and the expiry date is displayed at the top of the webpage.

The issue is usually the Key ID. A Key ID always has 4 digits. If you received a digital card with a 3-digit Key ID, add a 0 in front of it.

Example: if your Key ID is 123 and it doesn't work, enter 0123.

Still not working? Contact us.

All lenses are certified polycarbonate lenses, available in single vision or progressive design. Depending on the frame, maximum power ranges are -12/+10, cylinder up to 5 and addition from 0.75 to 3.5.

• Clear for indoor use, with PLATINUM &/or AR coating.
• Smoke (grey) for outdoor use, with PLATINUM &/or AR coating.
• Photochromic for indoor and outdoor use, with PLATINUM &/or AR coating.
• Polarised for outdoor use, with PLATINUM coating.

PLATINUM is Bollé Safety's exclusive anti-fog and anti-scratch coating.

The range may vary from country to country. Contact us for the range that applies to you.

Yes. Our progressive design doesn't require a visit to an optician to measure fitting height. Our AI-driven technology analyses your individual characteristics to manufacture personalised progressive lenses for optimal comfort and precision.

No. The SEAMLESS Program cannot accommodate prism corrections. If your prescription includes a prism, please contact us.

The program includes a selection of Bollé Safety flagship models to cover the needs of every user. You'll see all available frames in the SEAMLESS form. The range may vary from country to country.

Yes. You'll need to upload a valid prescription to complete your order so our opticians can manufacture your lenses accurately. We recommend having an eye exam to get the most up-to-date prescription possible, and making sure all details are clearly visible on the copy you upload.

Single vision lenses have one correction value across the whole lens, for either distance vision (driving, for example) or near vision (reading).

Progressive lenses combine several correction values in one lens, so you can see both far and near with a single pair of glasses.

SPH

Sphere. Lens power for short-sightedness (-) or long-sightedness (+).

CYL

Cylinder. Corrects astigmatism, with a (+) or (-) sign.

AXIS

Position of the cylinder, between 1 and 180.

PD

Pupillary distance. The distance between the centres of your pupils.

ADD

Addition for near vision (progressive lenses), always with a (+) sign. You may also see DV (distance vision) and NV (near vision).

PRISM

Corrects double vision or vision displacement. Not available with the SEAMLESS Program.

We recommend an eye test every 2 years, or sooner if your optician advises it. The right interval depends on your age and health. For a SEAMLESS order, your prescription should ideally have at least 6 months left before it expires.

Pupillary distance is the distance, in millimetres, between the centres of your pupils. It's used to align each lens correctly in front of each eye. An accurate PD ensures sharp vision and helps prevent discomfort and eye strain.

PD can be a single number (for example 64) or two numbers (for example 31/33). Two numbers are preferable for made-to-measure eyewear.

No problem. The SEAMLESS form includes a digital tool that measures your PD with your device's camera. You'll find it in the second step of the form.

Choosing the right frame and size ensures your glasses are comfortable and secure. There are three ways to check:

• Virtual try-on. In the second step of the form, after measuring your PD, try on each frame with our augmented reality experience. For frames available in several sizes, you can try each size.
• Fitting guide. Each frame comes with a fitting guide showing lens width, bridge width and temple length. Compare these with a pair of glasses you already own.
• Your current glasses. If you already have a pair that fits well, look for Bollé Safety frames with a similar shape and measurements.

Once your order is placed, our opticians start processing it for manufacturing straight away. Contact us as soon as possible to find out whether your order can still be changed or cancelled.

You can choose between two delivery options:

• Workplace delivery, if you prefer to receive your order at work.
• Home delivery, if you prefer to receive it at your home address.

You'll receive a confirmation email as soon as your order is placed. Production takes approximately 10 days. Once your order has shipped, you'll receive an email with a tracking link to follow your delivery.

For any question about your order, your SEAMLESS card or our products, send us a request through the Contact Us page. Our team of Bollé Safety opticians is available remotely to help.